In the 2017 Spring Budget, Chancellor Philip Hammond announced a new government strategy to roll out fibre broadband and 5G coverage. If 5G is to be the next big leap in mobile technology, as predicted, the government hopes to lead the way. This means we need superfast broadband, UK-wide, if we are to succeed with…
BT in serious breach of Ofcom’s rules, for reducing payments to telecoms providers following delays in connecting high speed business lines. UK businesses and consumers rely on high quality, high-speed, broadband services every day. Fulfilling high speed business lines, or Ethernet services are important for underpinning the UK’s communications infrastructure. Ofcom’s investigation into Openreach found…
Ofcom propose automatic compensation pay outs for landline and broadband customers when things go wrong These proposals are part of Ofcom’s plan for changes in the quality of service provided by telecoms companies. It would mean providers paying out compensation for slow repairs, missed deadlines and appointments. Customers would be entitled to compensation in the…
After launching a review of landline phone prices last December, Ofcom plan to make BT take at least £5 off the monthly bill for its landline-only customers. Ofcom argue landline-only customers are often elderly or vulnerable. “We have found that these customers […] are getting poor value for money in a market that is not…
Just six months after increasing their prices, BT has announced it’s doing it again, with the cost of broadband and calls rising from 2 April 2017. The announcement signifies BT’s third major price hike in just over 18 months, with broadband and landline call costs last increased in July 2016. BT’s consumer chief executive, John…
Openreach pilot G.fast broadband technology This month, BT’s Openreach division began a pilot to roll out ‘up to’ 330Mbps capable G.fast broadband technology to up to 138,000 homes and businesses in 17 places across the United Kingdom by March 2017. Openreach’s plan is to begin a full-scale commercial deployment towards the latter half of 2017,…
The UK’s telecoms industry is among the largest in Europe, home to global operators such as BT and Vodafone. With Communications and information exports rising by £1bn in the last year, what impact will Brexit have? Ofcom is working closely with the Government to ensure it seeks the best possible deal for the UK. The…
Home Office officials reveal plans to introduce mobile phone coverage on the London Underground with a new emergency services network. In association with Transport for London, this ambitious £1.2bn project could replace the national communications network upon which hundreds of thousands of police, paramedics and fire crew currently rely. Replacing the current system known as…
According to senior officials at the Department of Culture, Media and Sport, as Britain prepares to leave the EU, the future of UK businesses depends upon secure and fast business broadband connections, along with digital skills and the ability to innovate. The Governments’ Broadband Delivery UK (BDUK) initiative is already underway. It aimed to provide…
Proposed new rates for businesses across the UK may benefit England’s regions, but will hit London particularly hard. It also comes as some relief for small businesses, many of which have overpaid for years, however, the Government is set to make bigger companies such as BT invest heavily in the UK economy. James Thompson, head…
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