BT are phasing out ISDN and PSTN business lines in the UK by 2025. This means that traditional phone lines will become redundant, and businesses will need to move to an IP solution via a Hybrid System or a Hosted Phone System. A Hybrid Phone System is a physical phone system which uses IP…
Consumers encouraged to shop around to get the best deals from telecoms providers. From 15 February, telecoms providers will be required to write to customers at least 10 days before their contract ends, to warn that it is expiring and setting out what they will pay in future. This follows research by Ofcom that found…
Full-fibre broadband connections can deliver speeds of up to one gigabit per second. They are up to five times more reliable than copper and less likely to slow down when lots of people use them at the same time. Having a choice of networks has delivered significant benefits to people, such as innovation, better services…
Onestream fined £35,000 after taking over the telephone services of more than a hundred people without their permission. This is a practice known as ‘slamming’. It is known for being a particularly aggressive form of mis-selling and involves customers being switched from one company to another without their consent or knowledge. On investigation, Ofcom found…
Later this year, London will gain 10 million more landline phone numbers, as Ofcom introduces a new ‘(020) 4’ range to keep the capital connected. The capital, which has the 020 dialling code, currently has 30 million phone numbers allocated across the existing (020) 3, 7 and 8 ranges. Due to the increase in new…
The team at Office Phone Shop is proud to announce the launch of its new-look website, dedicated to giving our customers a smart, fresh and easier to navigate website experience than ever! The new-look Office Phone Shop website is your one-stop shop for business phones, headsets and system parts. We supply phones and system parts…
UK Government sets out priorities to help consumers get a better mobile and broadband deal Consumers rely more than ever on fixed and mobile connectivity in their everyday lives. However, customer satisfaction is often low in terms of mobile coverage and availability of high speed, reliable broadband. The Government has set its targets for the…
Fine of £13.3m dished out by Ofcom after EE and Virgin Media found to have been over-billing customers who ended their contracts early. The telecoms regulator said there were around 400,000 EE customers who paid up to £4.3m too much, as a result of being over-billed when they ended their contracts early. Similarly, Virgin Media…
Ofcom supports fibre investment with unrestricted duct and pole access. These latest proposals hope to address competition for dedicated, high-speed, or leased lines (Ethernet). This includes the high-speed point-to-point data links used to connect larger businesses that provide the capacity for both mobile network operators and broadband ISPs. These lines also provide vital, high-capacity links…
The government’s strategy to ensure a nationwide full fibre network by 2033 means an allocated budget of £200 million. The National Productivity Investment Fund (NPIF) is a government initiative to address the UK’s productivity gap, with the aim of deploying full fibre in rural locations. The first wave of this will include the Borderlands, Cornwall,…
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